The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Canon Desktop Copiers
Units: About 800,000
Manufacturer: Canon Inc., of Japan
Importer: Canon U.S.A. Inc., of Lake Success, N.Y.
Hazard: An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.
Incidents/Injuries: Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire due to the problem with the electrical connection. No injuries were reported.
Description and Models: The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.
Sold by: Dealers, national retailers and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300.
Manufactured in: Japan and Thailand
Remedy: Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.
Consumer Contact: For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm's Web site at www.usa.canon.com