Justice was obtained for a client who was injured while shopping at a retail giant’s Westchester store. While observing clothing on a rack, the rack suddenly and unexpectedly collapsed, catching our client’s finger and causing it to break. We immediately reported the incident to the store, demanding that all video surveillance footage depicting the incident location be preserved as evidence in the case. This proved to be a critical tactic. The defendant store argued that our client caused the rack to collapse and, as a result, the accident was her fault. However, the video footage proved otherwise—that the rack indeed collapsed on its own—and the case was promptly settled.